Privacy Policy

1. Data Controller

Responsible: Reebler™. Privacy contact: privacy@reebler.com.

This policy describes how we treat personal data when you use the public website, the admin panel, and the digital ordering functionalities.

2. What data we process

We may collect and process the following data:

• Account and contact data: name, email, encrypted password, associated business, and role.
• Billing and subscription data: customer/subscription identifiers and plan status.
• Operational data: catalog, tables, orders, table sessions, and business configuration.
• Technical data: IP address, user agent, language, and consent preferences.

3. Purpose and legal basis

We process your data under the GDPR and applicable international regulations on digital services. The legal bases are:

• Contract execution: registration, authentication, use of the platform, and support.
• Legitimate interest: security, abuse prevention, and technical service improvement.
• Consent: non-essential cookie preferences when enabled.
• Legal compliance: tax, accounting obligations, and response to authorities.

4. Retention

We retain data as long as a contractual relationship exists and during the periods required by tax, commercial, and security regulations. When there is no legal obligation for retention, data is blocked or securely deleted.

5. Recipients and processors

We may rely on technological providers to provide the service, for example:

• Payment gateway and subscription management.
• Database infrastructure and hosting.
• File and content storage.

These providers act as data processors under contract and with appropriate security measures.

6. International transfers

If a provider is located outside the European Economic Area, we will apply appropriate safeguards in accordance with the GDPR (for example, standard contractual clauses or equivalent mechanisms in force).

7. User rights

You can exercise rights of access, rectification, erasure, objection, restriction, and portability.

To do so, write to privacy@reebler.com indicating your request. If you believe it has not been handled correctly, you can file a complaint with the competent supervisory authority.

8. Security

We apply reasonable technical and organizational measures to protect data against unauthorized access, alteration, or loss. No system is infallible, so absolute security cannot be guaranteed.

9. Changes to this policy

This policy may be updated due to regulatory or functional changes. We will publish the update date so you can review the current changes.